If these steps will not resolve the issue, the earbuds may be defective. Please return them to us, and We'll arrange for just a replacement promptly.
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Action 1: Ensure the charging scenario is thoroughly run Which any protective movies are removed from the earbuds.
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If these measures don't resolve The problem, the earbuds could be defective. Remember to return them to us to arrange a substitution immediately.
Allow for it to charge for around just one hour. In the event the indicator mild isn't going to turn on, there might be a very poor connection amongst the earbuds as well as the charging circumstance. Clean up the charging contacts and take a look at charging once more.
Step 2: Inspect the microphone holes for just about any blockages attributable to Dust. If existing, Carefully clear them by using a delicate website cloth.
Step two: Peel from the protective films over the earbuds and place them into the case to recharge for about 30mins.
Move 2: Cleanse the charging ports on both equally the earbuds and the situation to remove any debris that might interfere While using the link.
Move three: Check out charging the situation with an alternate charger and cable. If the case nonetheless will not cost, it can be done that the case by itself is faulty. Remember to send it to us and set up the alternative at the earliest opportunity.
Stage two: Make reference to the user guide to Identify the particular space in close proximity to your ear for that large region faucet and Keep to the offered tapping Guidance.
Move 1: Make sure that the ability adapter and USB Variety-C cable are securely connected. Action two: Attempt to cost a unique machine using the exact charger and cable. If one other system also fails to charge, the issue might be With all the charger or cable, and they may really need to get replaced.
Action 1: Be certain your cellular phone is just not muted or established to your very low quantity. Boost the mobile phone's volume if important, then adjust the earbuds' volume.
Stage three: Attempt charging the case with another charger and cable. If the situation nonetheless does not charge, it is possible that the case itself is faulty. Please send it to us and arrange the replacement as quickly as possible.